St. Croix Fly Rods |
| Avid Fly Rods | |
| Bank Robber Fly Rods | |
| High Stick Drifter Fly Rods | |
| Imperial Fly Rods | |
| Legend Elite (Freshwater & Saltwater) Fly Rods | |
| Rio Santo Fly Rods |
St. Croix fly fishing rods, reels and rod blanks are carefully crafted and individually inspected to assure that our high quality standards are met. However, should any damage occur to your St. Croix rod, reel or blank, we will promptly repair or replace it (at our option) according to the provisions of the St. Croix Service Policy that specifically applies to that product. Please refer to the Service Policy included with your rod, reel or blank for specific information regarding that model. This policy applies to the original owner only and may not be transferred to another person. We reserve the right to replace a discontinued model with a current model of our choosing. We rely on the information that you provide us on our Warranty Registration form to substantiate that you are the original owner. Rods/reels/blanks that are not covered under warranty may be repaired or replaced for a reasonable charge. St. Croix will advise you of the cost of repair or replacement and await your approval prior to proceeding. Damaged products must be returned directly to St. Croix. St. Croix dealers are not authorized to perform service work on behalf of St. Croix. You must return the entire product, including broken parts, freight prepaid and insured,to the address below. Please include a note explaining the problem, along with $20.00 for return shipping and handling within the USA. International customers will be asked to pay the actual shipping and insurance charges. Please e-mail the St. Croix Service Center with questions at service@stcroixrods.com.Ship rods to:
This warranty is limited to repair or replacement of the rod, reel or rod blank, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover normal wear, accident, misuse, neglect, fire, theft, loss, intentional damage or value added from the construction of a custom rod from a St. Croix blank. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Interpreting the Age of the Rod from St. Croix's Serial Number Since 2001, every St. Croix rod has a unique serial number. This number is located on the rod blank just above the handle. According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. The first letter of the Serial Number stands for the year: The second letter of the Serial Number stands for the month: The remaining numbers are for St. Croix's internal use. St. Croix of Park Falls, Ltd. |
